Shipping policy
Shipping Policy
Pre-Order Shipping
Some SENTE Golf products are sold via pre-order. Estimated shipping dates will be clearly stated on the product page and in your order confirmation email. Please note these are estimates and may change due to production or shipping delays. If this happens, we’ll update you by email.
Processing Time
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In-stock items: Orders are processed within 1–2 working days.
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Pre-order items: Orders ship as soon as production is complete and stock arrives at our HQ.
Shipping Rates & Times
We currently ship to [UK / international regions you serve]. Rates are calculated at checkout based on your location.
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UK Standard Shipping: 2–4 working days from dispatch
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UK Express Shipping: 1–2 working days from dispatch
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International Shipping: 5–14 working days from dispatch (depending on location)
Free Shipping Threshold
Enjoy free standard UK shipping on all orders
Order Tracking
Once your order has shipped, you’ll receive a confirmation email with tracking details.
Import Duties & Taxes
International customers are responsible for any customs duties, taxes, or import fees required by their country.
Address Changes
If you need to change your shipping address after placing an order, please email contact@sentegolf.com within 24 hours. Once your order has been dispatched, we cannot make changes.
Missing or Delayed Orders
If your order hasn’t arrived within the estimated time, please check your tracking link first. If you need further assistance, contact contact@sentegolf.com and we’ll be happy to help.